CUSTOMER PRIVACY POLICY

We are pleased that you wish to inform yourself about data processing by Sellhorn Ingenieurgesellschaft mbH. For a cooperation, we regularly process personal data of contacts and customers' employees electronically. In order to fulfil our information duties according to Articles 12, 13 of the European General Data Protection Regulation (GDPR), we are pleased to give you our information on data processing below:

 

WHO IS THE CONTROLLER OF THE DATA PROCESSING?

The controller in the sense of data protection law ist

Sellhorn Ingenieurgesellschaft mbH
Teilfeld 5
20459 Hamburg
Germany
Telephone: +49 (0)40 36 12 01-0
Fax: +49 (0)40 36 12 01-28
Email:

You will find more information about our enterprise, statements of the persons entitled to represent and also further possibilities of contact in the legal section of our Internet site: https://www.sellhorn-hamburg.de/en/others/imprint.html

 

WHICH OF YOUR DATA ARE PROCESSED BY US? ABD FOR WHICH PURPOSES?

When we have received data from you, we will only process them for the purposes for which we have received or collected them as a matter of principle.

As a rule, these purposes are:

    • communication for performance of a contract
    • stating references for new customers
    • information on our goods and services
    • invoicing and booking
    • safeguarding warranty claims

 

As a rule, these data are:

    • your basic data (e.g. surname, first name, title, mode of address)
    • contact data (e.g. e-mail address, telephone number, mobile number, address)
    • data on transactions (e.g. IBAN, BIC, creditworthiness)
    • and further personal data which you notify to us.

Please consider that we cannot name all the potential data. But we only collect data which you actively notify to us or are publicly accessible. Data processing for other purposes can only be considered if the legal requirements necessary to this extent according to Art. 6 subparagraph 4 GDPR have been fulfilled. We shall naturally observe all and any information duties according to Art. 13 subparagraph 3 GDPR and Art. 14 subparagraph 4 GDPR in such a case.

 

ON WHICH LEGAL BASIS IS THIS DONE?

The legal basis/bases for the processing of personal data is/are:

    • data processing for performance of contracts (Art. 6 subparagraph 1 lit. b. GDPR)
    • data aprocessing on the basis of a balancing of interests (Art. 6 subparagraph 1 lit. f. GDPR)
    • data processing for fulfilment of a legal obligation (Art. 6 subparagraph 1 lit. c. GDPR)

If personal data are processed on the basis of consent from you, you have the right to withdraw the consent from us at any time with an effect for the future.

We substantiate our legitimate interest in possibilities of direct advertising according to § 7 subparagraph 3 German Unfair Competition Act pursuant to recital 47 of the GDPR. We have a legitimate interest in informing our customers about our goods and services via communication channels. As a data subject, you have the right to object to the processing of the personal data for these purposes, taking the requirements of Art. 21 GDPR into due account.

 

HOW LONG ARE THE DATA STORED?

We process the data as long as this is necessary for the purpose in question.

To the extent that statutory archiving periods exist – e.g. in commercial or tax law – the personal data in question are stored for the duration of the statutory archiving period. After the expiry of the archiving period, we examine whether a further necessity for processing exists. If no necessity exists any more, the data are erased. In the case of works protected by copyright, the statutory regulations of copyright law apply.

 

TO WHICH RECIPIENTS ARE THE DATA FORWARDED?

Your personal data are only forwarded to third parties as a matter of principle if this is necessary for performance of the contract with you, if the forwarding is admissible on the basis of a balancing of interests in the sense of Art. 6 subparagraph 1 lit. f) GDPR, if we are obliged by law to forward the data or to the extent that you have granted consent.


In the course of reference listing in award proceedings, we inform potential customers upon request of the contact partners available on the client's side for these projects. In this way, we might possibly forward your data. You can object to the forwarding at any time.

 

WHERE ARE THE DATA PROCESSED?

Your personal data are exclusively processed by us in computer centres in the European Union and therefore the General Data Protection Regulation is applicable to the processing at all times.

 

YOUR RIGHTS AS A "DATA SUBJECT"

According to Art. 15 GDPR, you have the right to information about the personal data concerning you which are processed. If your request for information is not made in writing, we request your understanding for the fact the we might request proof from you to show that you are the person you are claiming to be.


Further, you have a right to rectification or erasure or to restriction of the processing, to the extent that this accrues to you, according to Art. 16, 17 and 18 GDPR.


Further, you have the right pursuant to Art. 21 subparagraph 1 and 2 GDPR to object to the processing within the framework of the statutory requirements. The same applies to a right to data portability. In particular, you have a right to object to the processing of your data in connection with Art. 6 subparagraph 1 lit. f. GDPR. You can make the claim informally with our data protection officer under the following addresses:

 

 

OUR DATA PROTECTION OFFICER

We have appointed an external data protection officer in our enterprise. You can reach the officer under the following possibilities of contact:

FKC Consult GmbH
Eschenburgstr. 5
23568 Lübeck
Germany
Email:

 

RIGHT TO COMPLAIN

You have the right to complain about the processing of your personal data by us at a supervisory authority for data protection.